People get massages for a
variety of reasons. Perhaps you're seeking
stress relief from the weekly work commute or
your wanting to cleanse your body of toxins. Or
maybe massage is helping you recover from a
sports injury or surgery. Whatever your reasons,
it's absolutely important that you explicitly
communicate to your therapist the reason you
made the appointment. Otherwise you run the risk
of not getting what you want.
In addition to explaining any wellness
requirement, you also need to clarify your
comfort needs during the session so that you
feel completely at ease. Most practitioners work
to create an appropriate environment with
elements such as the temperature, music,
aromatherapy, and table setting. But if anything
makes you uncomfortable, feel free -- or rather,
feel responsible -- to say as much. Your
therapist is as interested as you are in making
sure you get what you want from the massage, and
building a communicative partnership is key.
Remember, communication is a two-way street.
The Body
Sandy Anderson, owner of Relaxing Moments
Massage in Reno, Nevada, asks at the beginning
of each appointment, "What is the focus of our
session today?" -- whether it's the client's
first or 21st appointment with her. The
therapist needs to know your wellness context.
Even if she has your health history,
circumstances -- and bodies -- are always
changing. Perhaps you were traveling for the
last two months spending significant time in
cramped seats on airplanes. Maybe you're
training for a marathon race, logging numerous
miles each week. Or, a more likely scenario,
you're stressed and feeling emotionally tapped
out.
Furthermore, it's important she or he knows
about your massage preferences that just make
your massage more pleasurable, such as getting
extra work on your feet or ending the session
with a face massage. Perhaps it's important to
you to have the therapist "stay connected" by
keeping her hands on you rather than, for
example, going from your feet to your shoulders.
By simply letting her or him know of any such
information can vastly improve your session.
The Setting
"I have designed my treatment room to offer a
basic comfort level based on my professional
experience," Anderson says. "But I need the
client to tell me if something is not to her
liking. For example, I have provided a small
fountain that I thought provided soothing
background sounds, but two of my clients have
requested that it be turned off because it made
them feel as though they needed to run to the
restroom."
One important amenity issue that should be
discussed by the client and the therapist is
massage-table comfort. "I use a heated table
covered with a sheet and a blanket because as
the active therapist I need the room temperature
lower than what is comfortable for the client,"
Anderson says. "Then I ask the client what
adjustments she might want me to make." Even if
your therapist doesn't specifically ask about
the temperature, background sounds, aromas or
whatever other subtle amenities in the room, if
there's something that's making your massage
less than great, be sure to discuss it with your
practitioner.
The Conversation
Conversation can sometimes be a point of
contention. Because some clients like to talk
during a session while others prefer silence,
Anderson believes it's up to the client to
dictate this aspect. She does not inhibit
talking nor does she initiate conversation if
the client is silent. If you want to tactfully
make certain your therapist is not overly
conversational, it is appropriate to say
something like, "You will find that I am not
very talkative. I just like to totally relax
during this time." While your practitioner may
communicate aspects of the massage, don't
necessarily take this for her trying to make
conversation.
Angie Parris-Raney, owner of Good Health Massage
Therapy in Littleton, Colo., believes it's very
important for the therapist to explain her
actions so the client is not surprised. "Whether
I'm easing a first time massage client's
apprehension by explaining I will only be
uncovering one part of the body at a time or I'm
doing a rehabilitation treatment for injury,
illness or surgery, I have learned from
experience the client wants detailed information
on what is going to happen," Parris-Raney says.
"It is also helpful if she tells me how she
feels about what I am doing. Is the stroke too
deep or too light? Does she want me to use a
slower or faster pace?" If you are unclear about
an expectation or a procedure, even if it is
something as simple as, "Where is the safest
place to put my jewelry?" feel free to ask.
Massage client Andrea Scott explains her
frustration with one massage session where she
wishes she'd been more vocal. "I like deep
tissue massage, and the practitioner was giving
me a very light Swedish massage," she says. "I
just didn't feel like I was getting anything out
of it and found myself looking forward to the
session just being over. For some reason, I
thought it would be rude to say anything, but in
retrospect, I'm sure she would've appreciated
it." Instead, notes Scott, she left disappointed
and the massage therapist never had a chance to
address the issue.
Your goal as the client is to get what you are
specifically seeking in each session. Your
practitioner wants the experience to meet your
expectations and will appreciate you verbalizing
your wellness requirements and personal comfort
needs. Your massage therapist is your partner
for healthy living, but you need to speak up.
